LxOptics support

Let’s get
you creating.

For help with LxOptics, installation, or an effect, send us an email. Please include your macOS, Final Cut Pro or Motion version, and a short description of the issue when relevant.

aditya@alcyonite.com ↗

What we can help with

  • Installing the included Motion templates
  • Using LxOptics with Final Cut Pro or Motion
  • Effect controls and unexpected rendering behaviour
  • Purchase and account questions

Before you write

A screenshot or screen recording, the affected effect name, and the steps that led to the issue can help us resolve it faster. Please do not send sensitive information or original media unless it is necessary for troubleshooting.